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The 24-hour hotline service deals with the customers' requests for help and complaints. |
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The technical support hotline is set up to offer consulting service. The qualified technical personnel are sent for the on-the-spot support in case of difficulty and breakdown. |
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Set up the on-the-spot recovery system in the service network and offer on-the-spot maintenance service upon customer's request. |
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The emergency spare parts required by customers can be delivered before payment and are guaranteed to send out within 24 hours after confirmation. |
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The customer complaint will be replied within 24 hours. |
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Provide the customers with coordination and guidance for guarantee and maintenance of the chassis and engine. |