Service Commitment
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The 24-hour hotline service deals with the customers' requests for help and complaints.
The technical support hotline is set up to offer consulting service. The qualified technical personnel are sent for the on-the-spot support in case of difficulty and breakdown.
Set up the on-the-spot recovery system in the service network and offer on-the-spot maintenance service upon customer's request.
The emergency spare parts required by customers can be delivered before payment and are guaranteed to send out within 24 hours after confirmation.
The customer complaint will be replied within 24 hours.
Provide the customers with coordination and guidance for guarantee and maintenance of the chassis and engine.